Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

CUABRT415 Mapping and Delivery Guide
Provide technical support during virtual and hybrid events

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency CUABRT415 - Provide technical support during virtual and hybrid events
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Participate in pre-production process for virtual and hybrid events
  • Confirm the objectives of the events with the production team
  • Access and interpret documentation relating to operational aspects of the events
  • Identify technical requirements relating to the events
  • Confirm roles and responsibilities associated with the events
       
Element: Provide technical support to prepare for virtual and hybrid events
  • Assist with technology set-up for event in line with identified roles and responsibilities and work, health, and safety (WHS), licensing and regulatory requirements
  • Assist with testing technologies and equipment as directed and according to safety, licensing and regulatory requirements
  • Identify and resolve technical issues within scope of role and escalate to relevant personnel where required
       
Element: Provide technical support during virtual and hybrid events
  • Support audience members to access the events
  • Collaborate and communicate with production team during the events, as required
  • Provide assistance to audience members during the events, as required
  • Assist with operating technologies and support to resolve issues within scope of own role, as required
       
Element: Finalise and reflect on event outcomes
  • Assist with the finalisation of the events and packing up equipment
  • Reflect on the events outcome
  • Provide feedback to production team on technical issues and suggest improvements
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm the objectives of the events with the production team 
Access and interpret documentation relating to operational aspects of the events 
Identify technical requirements relating to the events 
Confirm roles and responsibilities associated with the events 
Assist with technology set-up for event in line with identified roles and responsibilities and work, health, and safety (WHS), licensing and regulatory requirements 
Assist with testing technologies and equipment as directed and according to safety, licensing and regulatory requirements 
Identify and resolve technical issues within scope of role and escalate to relevant personnel where required 
Support audience members to access the events 
Collaborate and communicate with production team during the events, as required 
Provide assistance to audience members during the events, as required 
Assist with operating technologies and support to resolve issues within scope of own role, as required 
Assist with the finalisation of the events and packing up equipment 
Reflect on the events outcome 
Provide feedback to production team on technical issues and suggest improvements 

Forms

Assessment Cover Sheet

CUABRT415 - Provide technical support during virtual and hybrid events
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CUABRT415 - Provide technical support during virtual and hybrid events

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: